Information to help schools monitor and manage the broadband connection.

I need:

• to know what caused recent problems with the broadband connection

• to be informed about any future times when there may be connectivity problems

• to check the bandwidth that my school consumes

• to be informed about our call handling procedures

• to know whether an outage necessarily means that everything is unavailable

• the form to unblock a website

• to contact Broadband Sandwell

• to view a presentation previously shown to Head Teachers at the Primary Executive forum